Introduction

MyFoods respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website and purchase our products.

Information We Collect

We may collect the following information:

·        Name

·        Mobile number

·        Email address

·        Shipping and billing address

·        Payment transaction details

·        Order history

·        Communication records with customer support

How We Use Your Information

We use your information to:

·        Process and deliver orders

·        Provide customer support

·        Send order updates and notifications

·        Improve our products and services

·        Prevent fraud and unauthorized transactions

·        Comply with legal obligations

Payment Information

Payments are processed through secure payment gateways such as Razorpay and authorized banking partners. MyFoods does not store customers' complete debit card, credit card, net banking, or UPI credentials.

Information Sharing

We may share information with:

·        Delivery and logistics partners

·        Payment gateway providers

·        Government authorities when legally required

We do not sell or rent customer information to third parties.

Data Security

We implement reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure.

Cookies

Our website may use cookies and similar technologies to improve user experience and website performance.

Your Rights

You may request correction or deletion of personal information by contacting us at myfoodskash@gmail.com.

Contact

MyFoods

·        Email: myfoodskash@gmail.com

·        Phone: +91 9419220008 / +91 9469532580

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SHIPPING & DELIVERY POLICY

Last Updated: 17 June 2026

Order Processing

·        Orders are typically processed within 1–3 business days after payment confirmation.

·        Processing times may vary during festivals, holidays, promotions, or high-demand periods.

Delivery Coverage

MyFoods delivers across India and selected international destinations subject to courier availability.

Delivery Timelines

Estimated delivery timelines:

·        Jammu & Kashmir: 2–5 business days

·        Rest of India: 3–10 business days

·        International Orders: 7–21 business days

Note: Actual delivery times may vary depending on location and courier service conditions.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Order Tracking

Customers will receive shipping updates through available communication channels once the order is dispatched.

Delivery Delays

MyFoods shall not be liable for delays caused by:

·        Natural disasters

·        Weather conditions

·        Transportation disruptions

·        Government restrictions

·        Courier partner delays

Contact

For shipping-related queries:

·        Email: myfoodskash@gmail.com

·        Phone: +91 9419 220008 / +91 94695 32580

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CANCELLATION & REFUND POLICY

Last Updated: 17 June 2026

Order Cancellation

·        Orders may be cancelled before dispatch by contacting our customer support team.

·        Once an order has been dispatched, cancellation requests may not be accepted.

Returns

Due to the perishable nature of food products, returns are accepted only in the following cases:

·        Damaged product received

·        Wrong item delivered

·        Missing item in shipment

Reporting Issues

Customers must report issues within 24 hours of delivery by providing:

1.     Order number

2.     Photographs and/or videos

3.     Description of the issue

Claims submitted after 24 hours may not be eligible for replacement or refund.

Refund Process

Upon verification:

·        Refunds may be issued to the original payment method.

·        Refund processing may take 5–10 business days depending on the payment provider.

Replacement Policy

Where feasible, MyFoods may provide a replacement instead of a refund.

Non-Refundable Situations

Refunds and returns are not available for:

·        Change of mind

·        Product opened or consumed

·        Incorrect shipping address provided by customer

·        Delay caused by courier partners after dispatch

Contact

·        Email: myfoodskash@gmail.com

·        Phone: +91 9419 220008 / +91 94695 32580

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CONTACT US

MyFoods – Daily Dose of Health

We are here to assist you with orders, product information, shipping updates, bulk orders, and customer support.

Business Information

·        Business Name: MyFoods

·        FSSAI License No.: 21025419000758

·        Address: New Court Road, Srinagar, Kashmir, India – 190009

Customer Support

·        Phone: +91 9419 220008 / +91 94695 32580

·        Email: myfoodskash@gmail.com

Business Hours

·        Monday – Saturday: 10:00 AM to 7:00 PM (IST)

Bulk Orders & Corporate Enquiries

For corporate gifting, wedding hampers, reseller partnerships, and bulk purchases, please contact us through phone or email.

Response Time

We aim to respond to all customer queries within 24–48 business hours.

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MyFoods – Daily Dose of Health

Premium Dry Fruits • Seeds • Spices

FSSAI License No. 21025419000758

Delivery Available Across India & Internationally