CANCELLATION & REFUND POLICY
Last Updated: 17 June 2026
Order Cancellation
· Orders may be cancelled before dispatch by contacting our customer support team.
· Once an order has been dispatched, cancellation requests may not be accepted.
Returns
Due to the perishable nature of food products, returns are accepted only in the following cases:
· Damaged product received
· Wrong item delivered
· Missing item in shipment
Reporting Issues
Customers must report issues within 24 hours of delivery by providing:
1. Order number
2. Photographs and/or videos
3. Description of the issue
Claims submitted after 24 hours may not be eligible for replacement or refund.
Refund Process
Upon verification:
· Refunds may be issued to the original payment method.
· Refund processing may take 5–10 business days depending on the payment provider.
Replacement Policy
Where feasible, MyFoods may provide a replacement instead of a refund.
Non-Refundable Situations
Refunds and returns are not available for:
· Change of mind
· Product opened or consumed
· Incorrect shipping address provided by customer
· Delay caused by courier partners after dispatch
Contact
· Email: myfoodskash@gmail.com
· Phone: +91 9419 220008 / +91 94695 32580
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CONTACT US
MyFoods – Daily Dose of Health
We are here to assist you with orders, product information, shipping updates, bulk orders, and customer support.
Business Information
· Business Name: MyFoods
· FSSAI License No.: 21025419000758
· Address: New Court Road, Srinagar, Kashmir, India – 190009
Customer Support
· Phone: +91 9419 220008 / +91 94695 32580
· Email: myfoodskash@gmail.com
· Monday – Saturday: 10:00 AM to 7:00 PM (IST)
Bulk Orders & Corporate Enquiries
We aim to respond to all customer queries within 24–48 business hours.
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MyFoods – Daily Dose of Health
Premium Dry Fruits • Seeds • Spices