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•  SHIPPING & DELIVERY POLICY
  
  Last Updated: 17 June 2026
  
  Order Processing
  
  ·        Orders are typically processed within 1–3 business days after payment confirmation.
  
  ·        Processing times may vary during festivals, holidays, promotions, or high-demand periods.
  
  Delivery Coverage
  
  MyFoods delivers across India and selected international destinations subject to courier availability.
  
  Delivery Timelines
  
  Estimated delivery timelines:
  
  ·        Jammu & Kashmir: 2–5 business days
  
  ·        Rest of India: 3–10 business days
  
  ·        International Orders: 7–21 business days
  
  Note: Actual delivery times may vary depending on location and courier service conditions.
  
  Shipping Charges
  
  Shipping charges, if applicable, will be displayed during checkout before payment.
  
  Order Tracking
  
  Customers will receive shipping updates through available communication channels once the order is dispatched.
  
  Delivery Delays
  
  MyFoods shall not be liable for delays caused by:
  
  ·        Natural disasters
  
  ·        Weather conditions
  
  ·        Transportation disruptions
  
  ·        Government restrictions
  
  ·        Courier partner delays
  
  Contact
  
  For shipping-related queries:
  
  ·        Email: myfoodskash@gmail.com
  
  ·        Phone: +91 9419 220008 / +91 94695 32580
  
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  CANCELLATION & REFUND POLICY
  
  Last Updated: 17 June 2026
  
  Order Cancellation
  
  ·        Orders may be cancelled before dispatch by contacting our customer support team.
  
  ·        Once an order has been dispatched, cancellation requests may not be accepted.
  
  Returns
  
  Due to the perishable nature of food products, returns are accepted only in the following cases:
  
  ·        Damaged product received
  
  ·        Wrong item delivered
  
  ·        Missing item in shipment
  
  Reporting Issues
  
  Customers must report issues within 24 hours of delivery by providing:
  
  1.     Order number
  
  2.     Photographs and/or videos
  
  3.     Description of the issue
  
  Claims submitted after 24 hours may not be eligible for replacement or refund.
  
  Refund Process
  
  Upon verification:
  
  ·        Refunds may be issued to the original payment method.
  
  ·        Refund processing may take 5–10 business days depending on the payment provider.
  
  Replacement Policy
  
  Where feasible, MyFoods may provide a replacement instead of a refund.
  
  Non-Refundable Situations
  
  Refunds and returns are not available for:
  
  ·        Change of mind
  
  ·        Product opened or consumed
  
  ·        Incorrect shipping address provided by customer
  
  ·        Delay caused by courier partners after dispatch
  
  Contact
  
  ·        Email: myfoodskash@gmail.com
  
  ·       Phone: +91 9419 220008 / +91 94695 32580
  
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  CONTACT US
  
  MyFoods – Daily Dose of Health
  
  We are here to assist you with orders, product information, shipping updates, bulk orders, and customer support.
  
  Business Information
  
  ·        Business Name: MyFoods
  
  ·        FSSAI License No.: 21025419000758
  
  ·        Address: New Court Road, Srinagar, Kashmir, India – 190009
  
  Customer Support
  
  ·        Phone: +91 9419 220008 / +91 94695 32580
  
  ·        Email: myfoodskash@gmail.com
  
  Business Hours
  
  ·        Monday – Saturday: 10:00 AM to 7:00 PM (IST)
  
  Bulk Orders & Corporate Enquiries
  
  For corporate gifting, wedding hampers, reseller partnerships, and bulk purchases, please contact us through phone or email.
  
  Response Time
  
  We aim to respond to all customer queries within 24–48 business hours.
  
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  MyFoods – Daily Dose of Health
  
  Premium Dry Fruits • Seeds • Spices
  
  FSSAI License No. 21025419000758
  
  Delivery Available Across India & Internationly