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Terms & Conditions 

 

Welcome to my foods,
 By accessing or using our website, you agree to these Terms & Conditions


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  • 1. About MyFoods 
     

    Business Name: MyFoods
    FSSAI License No.: 21025419000758
    Address: New Court Road, Srinagar, Kashmir, India – 190009 

  •  2. Eligibility  

    Users must be legally capable of entering contracts and provide accurate information. 

  •  3. Products & Pricing  

    All prices are subject to change without notice. Product images are illustrative. 

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  •  4. Orders & Acceptance  

    Orders are accepted only after successful payment confirmation. 

  • 5. Payments   

    Payments are processed through secure gateways including Razorpay. 

  •  6. Shipping & Delivery  

    Delivery timelines are estimates and may vary due to logistics conditions.

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  • 7. Returns & Refunds  

     Returns are accepted only for damaged, wrong, or missing items reported within 24 hours.

  •  8. Intellectual Property  

     All website content belongs to MyFoods.

  • 9. Limitation of Liability  

    MyFoods shall not be liable for indirect or consequential damages.

    10. Governing Law
    Subject to the jurisdiction of Srinagar, Jammu & Kashmir, India.

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  1. SHIPPING & DELIVERY POLICY

    Last Updated: 17 June 2026

    Order Processing

    ·  Orders are typically processed within
     1–3 business days after payment confirmation.

    ·  Processing times may vary during 
    festivals, 
    holidays, promotions, or high-demand
     periods.

    Delivery Coverage

    MyFoods delivers across India and selected
     international destinations subject to
     courier 
    availability.

    Delivery Timelines

    Estimated delivery timelines:

    ·        Jammu & Kashmir: 2–5 business days

    ·        Rest of India: 3–10 business days

    ·        International Orders: 7–21 business 
                 days

    Note: Actual delivery times may vary depending 
    on location and courier service conditions    .

    Shipping Charges

    Shipping charges, if applicable, will be
     displayed during checkout before payment.

    Order Tracking

    Customers will receive shipping updates
     through available communication channels
     once the order is dispatched.

    Delivery Delays

    MyFoods shall not be liable for delays
     caused by:

    ·        Natural disasters

    ·        Weather conditions

    ·        Transportation disruptions

    ·        Government restrictions

    ·        Courier partner delays

    Contact

    For shipping-related queries:

    ·        Email: myfoodskash@gmail.com

    ·        Phone: +91 9419 220008 
                            +91  84910 05185

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    CANCELLATION & REFUND POLICY

    Last Updated: 17 June 2026

    Order Cancellation

    · Orders may be cancelled before dispatch 
    by contacting our customer support team.

    · Once an order has been dispatched
    , cancellation requests may not be accepted.

    Returns

    Due to the perishable nature of food 
    products, returns are accepted only in the
     following cases:

    ·        Damaged product received

    ·        Wrong item delivered

    ·        Missing item in shipment

    Reporting Issues

    Customers must report issues within 
    24 hours of delivery by providing:

    1.     Order number

    2.     Photographs and/or videos

    3.     Description of the issue

    Claims submitted after 24 hours may 
    not be eligible for replacement or refund.

    Refund Process

    Upon verification:

    · Refunds may be issued to the original 
    payment method.

    · Refund processing may take 5–10 
    business days depending on the
     payment provider.

    Replacement Policy

    Where feasible, MyFoods may
     provide a replacement instead of a refund.

    Non-Refundable Situations

    Refunds and returns are not available for:

    ·        Change of mind

    ·        Product opened or consumed

    ·        Incorrect shipping address 
    provided by customer

    ·        Delay caused by courier partners 
    after dispatch

    Contact

    ·       Email: myfoodskash@gmail.com

    ·       Phone: +91 9419 220008 /
                         +91 84910 05185

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    CONTACT US

    MyFoods
    Daily Dose of Health

    We are here to assist you with orders,
     product information, shipping updates,
     bulk orders, and customer support.

    Business Information

    ·        Business Name: MyFoods

    ·        FSSAI License No.: 21025419000758

    ·        Address: New Court Road, Srinagar, 
    Kashmir, India – 190009

    Customer Support

    ·        Phone: +91 9419 220008 / 
                         +91 84910 05185

    ·        Email: myfoodskash@gmail.com

    Business Hours

    ·Monday – Saturday: 10:00 AM to
     7:00 PM (IST)

    Bulk Orders & Corporate Enquiries

    For corporate gifting, wedding hampers,
     reseller partnerships, and bulk purchases
    , please contact us through phone or email.

    Response Time

    We aim to respond to all customer
     queries within 24–48 business hours.

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    MyFoods – Daily Dose of Health

    Premium Dry Fruits • Seeds • Spices

    FSSAI License No. 21025419000758

    Delivery Available Across India & 
    Internation    ly